Your satisfaction is our priority at C Prawn. If you are not entirely satisfied with your purchase, we're here to help. Please review our refund policy below:
To be eligible for a refund, your item must be unused, in the same condition that you received it, and in the original packaging. You must also provide proof of purchase.
To request a refund, please contact our customer service team within [X] days of receiving your order. We will review your request and provide instructions on how to return the item.
The cost of return shipping will be the responsibility of the customer, unless the return is due to a mistake on our part or a defective product.
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [X] days.
Certain items are not eligible for refunds, including perishable goods and gift cards.
If you have any questions about our refund policy, please contact our customer service team at sales@cprawn.com